Last updated: May 6, 2025
Clear Solutions Institute, LLC d/b/a ATM Up (“ATM Up,” “we,” “us,” or “our”) is committed to protecting your privacy. Our Privacy Policy communicates how we collect, use, share, and safeguard your personal information when you visit ATM-Up.com (the “Site”) or interact with us via SMS/Text Messaging, email, phone, or other channels.
1. Information We Collect
1.1 Information You Provide Directly
Contact Details: Name, mailing address, email address, phone number.
Business Information: Company name, title, ATM locations, transaction volumes.
Payment Information: Credit card or bank account details when you purchase services or equipment.
Communications: Content of your inquiries, support requests, and any SMS/text opt-in or opt-out requests.
1.2 Information We Collect Automatically
Usage Data: IP address, browser type, pages viewed, time stamps, referring/exit pages.
Cookies & Tracking: We use cookies and similar technologies to remember preferences, analyze Site traffic, and improve your experience.
1.3 Information from Third Parties
Service Providers: We may receive information about you from our payment processors, CRM platforms, analytics providers, or marketing partners.
Public Sources: Business directories or publicly available databases (e.g., to verify your ATM business).
2. How We Use Your Information
Service Delivery: To provide and manage ATM Up’s services, which may include ATM Processing, Cash Loading, Repair & Maintenance, and Sales services.
Billing & Payments: To process invoices, deposits, refunds, and collections.
Communications & Support: To respond to inquiries, provide customer service, and send transactional messages.
Marketing & Promotions: To send you newsletters, special offers, and marketing communications by email, phone, or SMS/text (where permitted).
Compliance & Legal: To comply with legal obligations, enforce our Terms, and protect our rights.
3. SMS/Text Messaging & Marketing Communications
By providing your mobile number and opting in, you consent to receive SMS/text messages from ATM Up for appointment reminders, service alerts, promotional offers, surveys, and other marketing communications. Msg & data rates may apply.
Opt-In: You opt in when you (a) complete a web form, (b) reply “YES” or “START” to an initial SMS, or (c) otherwise expressly consent in writing.
Opt-Out: You may stop receiving SMS/text messages at any time by replying “STOP” to any message. After you send “STOP,” we will send a confirmation message and then no longer send you marketing texts. For help, reply “HELP” or contact us at support@atm-up.com
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Support & Carriers: ATM Up is not responsible for delayed or undelivered messages due to carrier issues. View any carrier’s full terms and privacy policy.
Frequency: Message frequency varies based on your service schedule and marketing preferences.
4. Cookies & Tracking Technologies
We use cookies, web beacons, pixel tags, and similar tools to:
Remember your preferences and login status.
Analyze Site usage and performance.
Personalize content and ads.
Most browsers allow you to disable or delete cookies, but some features of our Site may not function properly without them.
5. Sharing & Disclosure
We may share your information with:
Service Providers & Vendors: Payment processors, SMS gateway providers, IT hosts, analytics and marketing platforms.
Affiliates & Subsidiaries: For internal business and service-delivery purposes.
Legal & Regulatory Authorities: When required by law, court order, or to protect our rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you if required).
We do not sell your personal information to unaffiliated third parties.
6. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. You acknowledge and accept this risk when providing us with your information.
7. Your Rights & Choices
Access & Correction: You may request access to or correction of your personal information by contacting us.
Opt-Out of Marketing: You can opt out of promotional emails,texts or calls at any time by following unsubscribe instructions or emailing support@atm-up.com
. SMS/text opt-out is described above.
Data Retention: We retain your information as long as necessary for the purposes outlined here, subject to legal or regulatory requirements.
8. Children’s Privacy
Our Site and services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children under 16.
9. International Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S. by ATM Up and our service providers. By using our Site or services, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on this page with a new “Last updated” date. Continued use constitutes acceptance of the updated policy.